Privacy Policy | Converge Festivals

Data Privacy Summary – Updated January 2022

Converge Festivals takes data protection seriously.

- Company is Registered as Oceania Capital FZCO in Dubai Silicon Oasis Authority, Emirate of Dubai, UAE

- We keep to a minimum the information we hold about you.

- We use your data to provide our services to you, respond to your enquiries, manage our relationship with you, meet our legal obligations, and improve our website.

- We delete your data when it is no longer needed for these things.

- You have privacy rights.

- We are happy to talk to you about how we process and protect your data.

Employee or Potential Employee Privacy Notice

If you are an employee, please refer to our employee handbook for information about how we use your personal data, or email us on info@convergefestivals.com.

Supplier Privacy Policy

What data we hold

We hold the following information about you:

· Your personal name and work contact information

· Your payment details

If we contact you using these details, we will always abide by the PECR (The privacy and Electronic Communications Regulations: https://ico.org.uk/for-organisations/guide-to-pecr/what-are-pecr/) which means we will only phone you if you are not on a suppression list. If you are a corporation then we will use your email to advise you of our events that you may be interested in. (You can opt out of these at any time, either by clicking the link in the email or by emailing info@convergefestivals.com). If you are a sole proprietor or partner, then we will only email you for marketing purposes if we have your explicit consent to do so, or you are an existing customer.

Details of the technical personal data that we process if you use our website

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

· Our website, like many others, uses Google Analytics, a web analytics tool provided by Google, to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google can provide more details about their cookies.

Using your information

Managing our relationship with you

We will use your data to manage our relationship with you, to enquire about/buy products and services from you, and to pay you.

We need to use your details to enter into and perform contracts with you, as well as keeping track of what we have agreed – a legitimate thing for a business to do.

Dealing with your enquiry

If you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you. We keep a record of enquiries received, so that we know what we have said to whom. It is also legitimate for us to keep track of what we said to you, so we can understand further business need and plan our strategy accordingly.

Technical data

If you visit our website then we use the logs from our servers to assist in our firm's security, as well as to determine visitor behaviour and help us plan our strategy (e.g. such as working out which pages on the site are most popular, or whether particular events have caused an increase in traffic).

The basis for processing this is that we have legal and regulatory obligations to protect our supplier and their information. When used for strategy planning, we do this under legitimate interest.

We use cookies to improve your experience of our website, for example to keep you logged in.

Transfers of your data

We only transfer data outside of the EEA if it is to a country or organisation that is deemed by the EU to have adequate protection of data. For example, our cloud data providers in the US are all signed up to the Privacy Shield. https://www.privacyshield.gov/list

Retention periods

We hold your data for as long as we have a relationship with you or think we might want to buy products or services from you, or unless we are required by law to hold it for longer, e.g. litigation.

Third parties

We do have a small number of companies providing services to us. These are our processors and in line with our obligations, we have confirmed that they all adhere to the GDPR.

Technical and operational security

All our employees are privacy trained and have undertaken the necessary data protection training.

Our passwords are changed on a regular basis and reflect strong password types. All information we hold including data and company documents are stored securely.

Your rights

As a supplier you have rights in respect of our processing of your personal data. The relevant rights are:

· Request a copy of your personal data and information about our processing of it

· Request that we delete information on you, if we do not need to hold it

· Request that we correct any personal data that we hold on you

· Request that we stop processing your data, although we can still hold it

· Request that we move your data to another organisation’s IT system electronically

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com.

You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/

If you want to talk to us about this, please email us on info@convergefestivals.com.

Website Visitor Privacy Notice

What data we hold

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

Using your information

Technical data

The basis for processing this is that we have legal and regulatory obligations to protect our supplier and their information. When used for strategy planning, we do this under legitimate interest.

We use cookies to improve your experience of our website, for example to keep you logged in.

Transfers of your data

Third parties

As a general principle, we will not transfer your personal data to third parties without your permission, but we do have a small number of companies providing services to us. These are our processors and we have confirmed that they all meet the requirements of the GDPR.

Your rights

When we process your data, you have rights as a data subject. The relevant rights are:

· Request a copy of your personal data and information about our processing of it.

· Request that we delete information on you if we do not need to hold it.

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com .

If you want to talk to us about this, please email us on info@convergefestivals.com .

Delegate/Mentor/Investor/Speaker Privacy Notice

What data we hold and how we use it

As one of our delegates, we will hold the following personal information about you for the length of time that we consider you may be interested in our events.

· We hold information that is needed to fulfil our contract with you. This will be your contact details.

· We also collect your nationality, so we can ensure that the content of our event is relevant to you.

· We will use your contact details, including your LinkedIn profile, to stay in touch with you during the course of everyday business and to manage our relationship with you.

· Because you are an existing delegate, we will contact you from time to time to let you know about future events may be of interest to you. There will always be an option for you to unsubscribe from these emails.

· If you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you. We keep a record of enquiries received, so that we know what we have said to whom.

· We take photos and videos at the event which we use for our promotional platforms e.g. website, social media, as well as that of our sponsor. This is a legitimate thing for us to do as our business relies on sponsors and delegates, like you, getting a vibe for our events before they attend. If you do not want to be captured on film, please contact us at the event.

· At the end of the event we will use your contact details to ask for your feedback. This helps us to plan future events and is therefore a legitimate thing for us to do. We will store your opinion of the event for a maximum of three years.

· Technical personal data is also captured if you use our website.

If we contact you using your details, we will always abide by the PECR (The privacy and Electronic Communications Regulations: https://ico.org.uk/for-organisations/guide-to-pecr/what-are-pecr/) which means we will only phone you if you are not on a suppression list. If you are a corporation then we will use your email to advise you of our events that you may be interested in. (You can opt out of these at any time, either by clicking the link in the email or by emailing info@convergefestivals.com). If you are a sole proprietor or partner, then we will only email you for marketing purposes if we have your explicit consent to do so, or you are an existing customer.

Details of the technical personal data that we process if you use our website

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

Using Your Information

Transfers of your data
Because of the global nature of our events, your data will be transferred outside of the EEA.

Third parties

As a general principle, we will not transfer your personal data to third parties without your permission, but we do have a small number of companies providing services to us, e.g. cloud service providers. These are our processors and we have confirmed that they all meet the requirements of the GDPR.

Technical and operational security

All our employees are privacy trained and have undertaken the necessary data protection training.

Our passwords are changed on a regular basis and reflect strong password types. All information we hold including data and company documents are stored securely.

Your rights

You have lots of rights in respect of our processing of your personal data. The relevant rights are:

· Request a copy of your personal data and information about our processing of it.

· Request that we delete information on you if we do not need to hold it.

· Request that we correct any personal data that we hold on you.

· Request that we stop processing your data, for certain things, e.g. marketing although we can still hold it.

· Request that we move your data to another organisation’s IT system electronically.

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com.

If you want to talk to us about this, please email us on info@convergefestivals.com

Media Privacy Notice

What data we hold and how we use it

As one of our media partners we will hold the following personal information about you for the length of time that we consider that you may be interested in our events.

· We hold your contact information and job title, so we can fulfil our contact with your agency, or yourself directly.

· We will also use your contact details to let you know about future events that you may be interested in covering. There will always be an option for you to unsubscribe from these emails.

· We take photos and videos at the event which we use for our promotional platforms e.g. website, social media, as well as that of our sponsor. This is a legitimate thing for us to do as our business relies on sponsors and delegates getting a vibe for our events before they attend. If you do not want to be captured on film, please contact us at the event. Seeing as you are likely to be the one behind the camera, this shouldn’t be an issue.

· Technical personal data is also captured if you use the website

Details of the technical personal data that we process if you use our website

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

Transfers of your data

Because of the global nature of our events, your data will be transferred outside of the EEA.

Third parties

Technical and operational security

All our employees are privacy trained and have undertaken the necessary data protection training.

Our passwords are changed on a regular basis and reflect strong password types. All information we hold including data and company documents are stored securely.

Your rights

You have lots of rights in respect of our processing of your personal data. The relevant rights are:

· Request a copy of your personal data and information about our processing of it.

· Request that we delete information on you if we do not need to hold it.

· Request that we correct any personal data that we hold on you.

· Request that we stop processing your data, for certain things, e.g. marketing although we can still hold it.

· Request that we move your data to another organisation’s IT system electronically.

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com.

If you want to talk to us about this, please email us on info@convergefestivals.com

Sub-contractor Privacy Notice

What data we hold

We may hold the following information about you:

· Your name and contact information.

· Your payment details.

Details of the technical personal data that we process if you use our website

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

Using your information

Managing our relationship with you

We will use your data to manage our relationship with you and fulfil our contractual obligations, including paying you.

Dealing with your enquiry

If you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you. We keep a record of enquiries received, so that we know what we have said to whom. It is also legitimate for us to keep track of what we said to you, so we can understand future business need and plan our strategy accordingly.

Technical data

The basis for processing this is that have legal and regulatory obligations to protect our supplier and their information. When used for strategy planning, we do this under legitimate interest.

We use cookies to improve your experience of our website, for example to keep you logged in.

Transfers of your data

Retention periods

We will hold your details for as long as we have a contract with you or for as long as we feel there is potential for you to be working alongside us. We review your details annually.

Third parties

Technical and operational security

All our employees are privacy trained and have undertaken the necessary data protection training.

Our passwords are changed on a regular basis and reflect strong password types. All information we hold including data and company documents are stored securely.

Your rights

You have lots of rights in respect of our processing of your personal data. The relevant rights are:

· Request a copy of your personal data and information about our processing of it.

· Request that we delete information on you if we do not need to hold it.

· Request that we correct any personal data that we hold on you.

· Request that we stop processing your data, although we can still hold it.

· Request that we move your data to another organisation’s IT system electronically.

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com.

If you want to talk to us about this, please email us on info@convergefestivals.com

Prospective Delegate Privacy Notice

What data we hold

As one of our potential delegates we will have collated information about you when we met at networking events/industry conferences/technical forums or through personal introductions. You may also have submitted it via our website. We hold the following information:

· Name and contact details.

· Job title and company details.

· Technical details if you have used our website.

We hold this data under legitimate interest; we believe that you would be interested in the services that we offer by virtue of the means by which we gained the data.

Details of the technical personal data that we process if you use our website

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

Using your information

Transfers of your data

Third parties

Technical and operational security

All our employees are privacy trained and have undertaken the necessary data protection training.

Our passwords are changed on a regular basis and reflect strong password types. All information we hold including data and company documents are stored securely.

Your rights

You have lots of rights in respect of our processing of your personal data. The relevant rights are:

· Request a copy of your personal data and information about our processing of it.

· Request that we delete information on you if we do not need to hold it.

· Request that we correct any personal data that we hold on you.

· Request that we stop processing your data, for certain things, e.g. marketing although we can still hold it.

· Request that we move your data to another organisation’s IT system electronically.

· Right to withdraw consent.

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com.

If you want to talk to us about this, please email us on info@convergefestivals.com.

Sponsors/Potential Sponsors Privacy Notice

What data we hold and how we use it

As one of our sponsors or potential sponsors, we will hold the following personal information about you for the length of time that we consider you to be a sponsor or potential sponsor.

· If you are an existing sponsor, we will hold information that is needed to fulfil our contract with you. This will be your contact details and billing information.

· For potential sponsors, we will hold your contact details. This will have been gathered from a combination of sources, either you gave it to us in a previous interaction, or your contact information is available in the public domain and it is reasonable for us to legitimately contact you as we believe you may be interested in sponsoring our event.

· We will use your contact details to stay in touch with you during the course of everyday business and to manage our relationship with you.

· Because you are an existing sponsor, we may contact you from time to time to let you know about future events may be of interest to you. There will always be an option for you to unsubscribe from these emails.

· We take photos and videos at the event which we use for our promotional platforms e.g. website, social media, as well as that of our other sponsors. This is a legitimate thing for us to do as our business relies on sponsors and delegates, like you getting a vibe for our events before they attend. If you do not want to be captured on film, please contact us at the event.

· Technical personal data is also captured if you use the website our website.

Details of the technical personal data that we process if you use our website

· We generate log files from various servers when you visit our website: this will include an IP address assigned to you or, more likely, to someone who provides you with Internet access.

· Unless you have adjusted your web browser settings (if and where possible) to refuse cookies, our system will issue cookies as soon as you visit our website or related online services.

Using your information

Transfers of your data

Because of the global nature of our events, your data will be transferred outside of the EEA.

Third parties

As a general principle, we will not transfer your personal data to third parties without your permission, but we do have a small number of companies providing services to us, eg cloud service providers. These are our processors and we have confirmed that they all meet the requirements of the GDPR.

Technical and operational security

All our employees are privacy trained and have undertaken the necessary data protection training.

Our passwords are changed on a regular basis and reflect strong password types. All information we hold including data and company documents are stored securely.

Your rights

You have lots of rights in respect of our processing of your personal data. The relevant rights are:

· Request a copy of your personal data and information about our processing of it.

· Request that we delete information on you if we do not need to hold it.

· Request that we correct any personal data that we hold on you.

· Request that we stop processing your data, for certain things, e.g. marketing although we can still hold it.

· Request that we move your data to another organisation’s IT system electronically.

· Right to withdraw consent.

If you want to exercise any of these rights, please just contact us on info@convergefestivals.com.

If you want to talk to us about this, please email us on info@convergefestivals.com.

Personal Data Protection Notice (Singapore)

This Personal Data Protection Notice is issued pursuant to the requirements of the Personal Data Protection Act 2012 (“PDPA”).

By registering online for this event and clicking on the box: “Consent is hereby given to Converge Festivals ‘Converge Festivals’" under the Personal Data Protection Act 2012 you:

· agree to disclose personal information (including any visual images, photographs and/or videos captured during the events/seminars/talks) about yourself to us, Converge Festivals, (such personal information being hereinafter referred to collectively as “Personal Data”);

· acknowledge that we have informed you that we may collect, use (including, process, record, hold, store), and disclose (collectively, “Process”) your Personal Data;

· consent to Converge Festivals collection, use and disclosure of your Personal Data, for the Purposes as stated herein.

We Process your Personal Data, in accordance with the PDPA, for the following purposes (“Purposes”):

· Marketing and promotional activities and such other strategic alliances.

· Marketing profiling activities relating to entrepreneurship, intellectual property and technology commercialisation and other similar events.

· To perform market, demographic or trend analysis/survey for research and marketing purposes.

· Communication purposes, such as sending out e-bulletins, newsletters, emails, brochures, leaflets, letters and flyers.

· To send information, updates and corporate information by post, email, text messages or social media about our events or those of third parties that we think may interest you.

· Maintenance and upkeep of event participants’ records and data.

· Administer your participation in events.

· Process your payment transactions.

· Respond to your questions related to the event or what we do.

· Registration and maintenance of participants’ database.

· To send out invitations for Converge Festivals present and future events which may be of interest to you.

Your up-to-date and accurate Personal Data is necessary to enable us to constantly improve the quality, and the relevancy to you, of events that are planned.

Failure to Supply your Personal Data
If you choose not to provide some of all the information requested by us in accordance with the PDPA, we may not be able to keep relevant, accurate and complete Personal Data about you and this may affect our ability to accomplish the purposes set out above.

We may disclose your Personal Data
We may disclose your Personal Data, for any of the Purposes and in accordance with the PDPA, to any related companies of Converge Festivals;

· any of our agents and service providers providing services to Converge Festivals in relation to the Purposes;

· any third parties funding any of the Purposes;

· any third parties who is jointly organising an event with us;

· any third parties who is under a duty of confidentiality to keep your Personal Data confidential and who must comply with the PDPA.

Data Security
Converge Festivals will keep and process your Personal Data in a secure manner. Converge Festivals will provide and implement appropriate administrative security safeguards to ensure your Personal Data will not be misused and to prevent any unauthorised Processing of your Personal Data.

Your Right to Access Your Personal Data
You have the right to access and to amend your Personal Data which is in our custody. You may contact Converge Festivals to:

· request that your Personal Data is amended* if it is inaccurate, incomplete or not up to date;

· request Converge Festivals to cease processing your Personal Data;

· request to access* your Personal Data and be provided with information on how we have, or may have, used or disclosed your Personal Data within a year before the date of request for access;

· withdraw your consent for us to Process your Personal Data.

What happens when you use our Facebook page?

Facebook uses cookies to track visitors to our business page. These cookies are set even if you do not have a Facebook account. They will track your Internet activities on and off Facebook. Despite the fact that only Facebook has access to the data from these cookies, not us, by creating and maintaining a Facebook business page, we are deemed responsible for the cookies being set. We have no way to prevent these cookies being used. We want to be as transparent as possible so you are aware of the way your data is being used by Facebook.